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Sep 04, 2002: Intranet Usability Report

It's been out for a few months, but Alison Head's report "On-the-Job Research: How Usable Are Corporate Research Intranets?" looks well worth a read. Yet more fodder for making the case for investing seriously in intranet user experience.

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Comment: andrew (Sep 4, 2002)

Is there an URL for the report? On Allison's site, there's a summary of the major findings:


Looks like its about $150 to read the whole thing.

Comment: Lou (Sep 4, 2002)

Yep, got to pay for this one, but much cheaper than (and probably as good as) Forrester...

Comment: Lou (Sep 4, 2002)

Woops. Thanks Andrew; forgot to add the URL. D'oh! The one you entered is the correct one. Sorry about that!

Comment: John S. Rhodes (Sep 4, 2002)

Book Review: On-the-Job Research: How Usable Are Corporate Research Intranets?

--> http://webword.com/reports/researchintranets.html

Comment: Lou (Sep 4, 2002)

Excellent; thanks John!

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