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Sep 23, 2011: Closing the Findability Gap: 8 better practices from Information Architecture

This is the closest thing I've done to a big picture "what IA is good for and where it's going" talk in a very long while. Hope you find it useful:

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Comment: Donna (Oct 23, 2011)

This is great. And even better than the fact that it's great, it's a presentation I can understand without having been there. Go you!

Comment: Lou Rosenfeld (Oct 23, 2011)

Thanks Donna! Really appreciate it. I put this together partially in response to a sad understanding of the value and, more importantly, the potential of IA within and without the IA community. Hope this helps move the conversation forward.

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